A major contribution to mutual success arises from Linetime’s approach to client support.
The Linetime customer support team is a permanent in-house resource available on dedicated telephone support lines (0113 250 0411) – No need to go through a switchboard. The team answer all incoming calls within three rings and the individual responding takes initial details of the support request.
Support requests may also be submitted by email on firstname.lastname@example.org. If the call content is outside of the individual’s skill set, the call is transferred to an appropriately skilled member of the Linetime customer support team.