To support our clients, we are hosting a series of interactive webinars demonstrating key functionality across case management and accounts. By attending the webinars, participants will gain an understanding of key features within the Linetime system. Each webinar is open to all users of the system and is free to attend.
Thurs, 12th August 2021 12:00 (GMT) Workflow & Workbox
Join us to go through workflow & workbox from viewing workflows to command level workbox and much more.
- Viewing Workflows
- Running Workflows immediately
- Queuing Workflows to run on Future Dates
- Workbox Display
- Workbox Selection Pane
- Checking Workflows against Team Members
- Reallocating Workflows
- Command Level Workbox
Thurs, 26th August 2021 12:00 (GMT) Progress Screens and Case Status
Join us to learn more about how to edit stage items to checking existing cases against team members.
- Case Progress Display
- Editing Stages Items
- Case Type Stages
- Accessing Screens
- Running Workflows from Case Progress Screens
- Case Status Display
- Filtering Options
- Right Click Mouse Options
- Expanding Case Status Items
- Checking Existing Cases against Team Members
- Reallocating Cases to Team Members