Profile
Linetime develop, supply and support integrated IT solutions for the legal profession. Quality is their hallmark, from software design, development and support, to their dedication to installation, training and customer service.
Established in 1983 their philosophy has always been to provide a complete portfolio of both application software and associated support services. This gives customers the option of a “one stop solution”. Where appropriate this is achieved through strategic alliances with third-party providers. These include hardware suppliers, maintenance organisations and developers of ‘niche’ added-value products. These relationships have expanded and matured over the years to create a well rounded and experienced business partner to the legal profession.
In February 2000 Linetime commenced the development of Liberate what was to become the first truly integrated legal software suite available to the UK legal sector. Linetime realised that this type of product offered users tremendous benefits and chose to completely rewrite their whole software portfolio using the most advanced technology available. A dedicated team of developers ensures that the software is constantly updated to take advantage of the very latest tools and system features.
The resultant product, Liberate, was built to operate in a Microsoft SQL Server environment and to make optimum use of leading mainstream products such as Microsoft Word, Microsoft Outlook and Exchange.
Linetime training courses are TAP accredited and can be used to gain CPD points as well as detailed administration and user knowledge of the Liberate system.
Linetime have also developed a high level of expertise in migrating data from other systems. They now have a set of reusable utilities that manage and audit most of the process. This means that (unlike many other suppliers) they can offer a true “transaction level” data conversion.
The comprehensive software portfolio also contains a unique approach to the “grey area” of case versus matter management by allowing a user to set the system to work anywhere between the two. This is enabling more and more users who traditionally could not benefit from computerisation to do so.
Linetime are constantly producing new and exciting additions to the portfolio, XML interfaces to the A2A road traffic portal and the PCOL being just two examples. The application support team are all ex fee earners from the legal industry and all support calls go directly to a team member. The technical staff have a wide range of Microsoft certification allowing them to provide in depth system support as well as covering our own product set.
Liberate products are now delivering benefits to over 9000 legal professionals throughout the UK and overseas. Installations range from 3 to 400 users, all benefiting from the single database approach. These benefits have been extended by the introduction of comprehensive Customer Relationship Marketing facilities (Liberate Contact Marketing) and sophisticated reporting tools (Liberate Report Generator and Business Intelligence Module/KPI’s).