Fancy a career at Linetime?
Linetime have opportunities in the following departments:
Sales
Support
Training
Development
Linetime are looking for energetic people, who have experience in dealing with customers on a ‘face-to-face’ basis. Experience in the legal sector would be an advantage but not essential.
If you believe you are the person for Linetime and have skills in any of the above areas, then contact us for details of any current vacancies at hr@linetime.co.uk.
Interested applicants only, no recruitment agencies please.
Software Training : Product Specialist
Linetime are a Computer Software house specialising in software systems for the Legal profession.
We are looking for a person to join our Training Team, to train new and existing users on our ‘Liberate’ Accounting software.
Although the primary function of our Product Specialists is in training new and existing users the role is so much more than this. Motivated and enthusiastic Product Specialists are crucial to maintaining the excellent customer relationships we enjoy.
The Role
This is very much an interesting and varied ‘client facing’ role, the main duties of which combine training and customer care skills with a positive attitude to problem solving.
The role may also include involvement in the various aspects of the implementation of computerised systems, from Project Management, User Training and Support, through to post implementation reviews.
When not delivering training courses, which will either be held in our Leeds training centre or on client premises, the Product Specialist can expect to be involved in:
- The upkeep of existing Courseware
- Design and creation of new training courses and courseware
- Performance testing of existing and new software
- Telephone support to users during the implementation stage
- Assisting the sales team in pre-contractual product demonstrations
The Candidate
The ideal candidate will meet the following criteria:
- A high standard of personal presentation
- Excellent written and verbal communication skills
- Able to work on own initiative, but also as part of a team
- Good time management and organisational skills
- Have a mature, strong confident yet diplomatic personality
- Ability to deal confidently and patiently at all levels
- Exposure to, and knowledge of computer-based systems
- Clean Full UK driving licence
- Flexible and positive approach to duties and working hours
- An interest in self-development
- Be willing and able to travel and stay away from home as necessary
- Minimum of 2 years experience in a solicitors office with an in-depth knowledge of one or more of the following areas:
Conveyancing
Family/Matrimonial
Litigation/Personal Injury
Criminal
Accounts
Debt Recovery
Location
The position is based at our Leeds office, but will involve a considerable amount of travel to client offices through the UK, often resulting in overnight stays.
General Package
- Hours of work 8.45 am to 5 .30 pm Monday – Thursday 8.45 am to 5.00 Friday (3/4 hour for lunch) *
- 20 days holiday per annum (rising to 25 days after 2 years service) plus statutory holidays
- Salary dependant upon experience
- Quarterly Bonus scheme
- Expense allowance
- Mobile Phone
- 3 month trial period
- Company Car (or Car Allowance) after successful 3 months qualifying period (please note that during the 3 month trial period, transport, when required for business, is provided by way of hire vehicles
* The nature of this position can mean longer hours especially when travelling to and from customer premises. No overtime is paid, however, a provision for time off “in lieu” of excess travelling time is provided.
Please apply to:
Johanna Fox
Training Manager
Linetime Limited
Moorfield House
Yeadon
Leeds
LS19 7YA
Tel: 0113 2500020
Email : johannaf@linetime.co.uk