Credit crunch biting? – So make it easy for your customers to pay!
29th August 2008
Cash is the lifeblood of any business and cashflow has always been important. The current credit crunch has definitely made it more so. It is now even more critical that you get your bills paid and the cash into your business.
It follows therefore that the easier you can get accurately prepared bills out to your customers and have these accepted and authorised for payment then the quicker they will be able to pay you and the better your cashflow will be.
Easily said but, especially in the debt recovery area, billing requirements can vary greatly from client to client. Just getting a bill out can be a complex and time-consuming task, using time that could be spent on other revenue-earning tasks.
Some clients will want you to deduct your costs and fees before sending the bill, whilst others want you to pay them the full amount recovered and bill your costs and fees separately. The Gross/Nett Billing facility within the Linetime Billing Module lets you set the method of payment to suit the requirement of each individual client.
Similarly some clients will want you to send a single bill for all work carried out on their behalf, whilst others will want a breakdown of costs, fees and time for each individual case. This is easily achieved using the Multi-Matter Billing feature of Debtime.
In addition, the use of Microsoft Word template documents for bill production means you can create bill layouts for each client, aiding understanding and prompting easier and earlier payment.
With the Linetime Billing Module you do not even have to remember when to send the customer bill. You can set a billing frequency for each client, with a start data. So – if you have agreed with a customer that on the 25th of each month you will bill them for work carried out that month - set the client billing schedule and let the scheduler do the work. The Linetime Billing Module will do the rest (it will even email the bills to the client if you want it to!).
In summary, the key to efficient and individual customer billing is flexibility, and this is exactly what the Linetime Billing Module delivers.
Using our purpose-built software you can create accurate (right first-time, every-time) customer bills containing the exact information needed, in the exact layout requested, on the exact day was asked for.
It really is a win-win situation; you can improve customer service levels and your own cashflow at the same time.
To find out more about how the Linetime Billing Module and Linetime Debt Recovery system can help improve your business operations please contact Keith Hutton Sales Manager at keithh@linetime.co.uk or ring 0113 250 0020.
Liberate from Linetime is a complete suite of products consisting of:
Practice Management
Case Management
Debt Recovery Software
Contact Marketing
MyView.Net
B2C - Secure Web Access
ImageRouter
Liberate Express - Matter Management