Press Release - Another Firm Chooses the Market Leading DebtimeSQL
27th November 2006
Kidd Rapinet is a 30 partner modern law firm with seven offices in and around London and the South East. It prides itself on being forward looking whilst still proud of its historical roots, some of which can be traced back over 200 years. Since its own establishment in the 1950s, the firm has grown rapidly by amalgamation with a number of other firms. Clients range from private individuals to public companies and international corporations. The firm states that whoever their clients may be, they can expect and will receive the same quality, partner-led service, tailored to meet their specific needs.
Kidd Rapinet’s Mark Halliday commented. “A quick and efficient response, personal contact and good communication are the cornerstones of our service philosophy.
“Our aim is to forge close, long-standing relationships with our clients, providing experience and continuity, and making us better able to understand each client's needs and objectives. To enable us to achieve these objectives we have to employ the very latest and best technology.
“At Kidd Rapinet we believe in providing clients with personal, cost effective solutions and none more so than in our Debt Recovery unit.
“As increased competition puts pressure on fees so we have to examine every possible way to reduce costs whilst maintaining or even improving client service. To improve efficiency whilst driving down costs is our mantra.” Kidd Rapinet’s Debt Recovery and Insolvency unit is based in their Reading office.
Mark Halliday again. “We are proud of the way our fully automated service has enabled us to grow our debt business over the years however we never ‘rest on our laurels’ and are always looking to see how new developments in technology will enhance our ability to increase the number of clients we service, whilst lowering costs per client and hence increasing profitability.”
Mark first approached Linetime in January 2006 as part of his detailed market research into the legal software market. The result was that six months later, after many recommendations and after studying the Law Society’s Guide to Legal Software Suppliers he and his partners chose DebtimeSQL from Linetime.
When asked why DebtimeSQL? Mark replied “Flexibility, functionality and reputation”.
“We were looking for software that provided us with a comprehensive County and High Court debt recovery system, to enable us to meet all client requirements profitably.
“We wanted a system that provided us with a high level of flexibility and user control over both manual and automated processes and one that had been designed to be easy to use by non computer people.
“We saw many ‘products’ that had evolved out of standard case management systems but what we wanted was one that had been designed as a debt recovery solution by people who understood the intricacies of the business.
“Obviously the reputation of the product and the supplier was paramount in our choice and I’m pleased to say that Linetime scored very highly in both these areas.
“Being voted number one software supplier in the Law Society’s customer satisfaction index didn’t go unnoticed, neither did the excellent references we obtained from other DebtimeSQL users.
“I’m pleased to say that we found that DebtimeSQL and Linetime met all our requirements and more and I’m looking forward to working closely with the Linetime people in the months and years to come as our debt business continues to grow.”
For more information please contact:
Keith Hutton
Linetime Limited
Moorfield Close
Leeds
LS19 7YA
T: 0113 250 0020 F: 0113 250 0524
E: info@linetime.co.uk
Liberate from Linetime is a complete suite of products consisting of:
Practice Management
Case Management
Debt Recovery Software
Contact Marketing
MyView.Net
Liberate On-Line
ImageRouter
Liberate Express - Matter Management